Privacy Policy

This Privacy Policy describes how FAQuly (“the App”), operated by NF Cosmetics GmbH, collects, uses, and processes data when merchants install and use the App within Shopify.

1. Controller

NF Cosmetics GmbH
Tannenweg 36
85399 Hallbergmoos
Germany

Email: support@faquly.com
Phone: +49 (0)155 63318056

Register Court: Amtsgericht München
Registration Number: HRB 285018
VAT ID: DE362048587

Managing Directors: Natalie Bonetska, Thomas Hahn

2. Data We Process

• Shop domain (e.g. your-store.myshopify.com)
• Store-related content submitted by you (such as URLs or product page content)
• Generated FAQ content created within the App
• Technical data required for authentication and operation

The App does not intentionally process personal customer data or payment information.

3. Purpose of Processing

• Generating FAQ content
• Saving and managing drafts
• Authentication via Shopify
• Operating the App

4. Third-Party Services

Shopify:
Used for authentication and store interaction.

Anthropic:
Used to generate FAQ content.

Billing:
All billing is handled by Shopify.

5. Data Storage

Data is stored securely on infrastructure providers such as Hostinger.

6. Data Retention

Data is deleted after uninstall unless required otherwise.

7. International Use

The App is available worldwide.

8. Contact

support@faquly.com